elegantotoPrivacy Policy
This page describes what we collect when you use elegantoto and how we keep that data protected. We at elegantoto take your privacy seriously. Our commitment is to be transparent about the information we gather, how we use it, and the choices you have over your own data.
Our platform operates in supported jurisdictions where local law permits. We comply with applicable data-protection regulations and work with trusted partners to safeguard your account, payment details, and personal information. Whether you access elegantoto via desktop, mobile app, or our progressive web app, the same privacy principles apply.
What we collect on elegantoto
We collect information in several ways. When you create an account on elegantoto, we ask for your name, email address, phone number, and date of birth. During account verification, we may request identity documents (such as a national ID or passport) and proof of address. We also collect payment information when you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet).
As you use elegantoto, we log your activity: which sportsbook markets you browse (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), which live-dealer tables you join (blackjack, roulette, baccarat, Dragon Tiger), which slots you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and which esports markets you follow (Mobile Legends, Free Fire, PUBG Mobile). We record your session times, device type, IP address, and browser information. We also collect cookies and similar tracking technologies to remember your preferences and improve your experience on elegantoto.
How we use your data
We use your information to operate elegantoto and deliver our services. Your account details allow us to verify your identity, process your deposits and withdrawals, and communicate with you about your account. Your activity logs help us detect fraud, prevent money laundering, and comply with anti-gaming regulations in your jurisdiction.
We analyse your behaviour on elegantoto to improve our platform—for example, which payment methods are most popular in Jakarta, Surabaya, Bandung, Medan, and Semarang, or which game categories draw the most engagement during Idul Fitri, Idul Adha, Imlek, and Nyepi. We may send you promotional emails about new features, seasonal offers, or updates to our terms, but you can opt out at any time.
We share your data with third-party processors only when necessary: payment gateways (to process mobile banking, local payment, online payment transactions), identity-verification services (to confirm your documents), and customer-support platforms (to help resolve your queries). We do not sell your personal data to advertisers or data brokers.
Your rights on elegantoto
You have the right to access, correct, or delete your personal data held by elegantoto. You can request a copy of all information we hold about you. If you believe your data is inaccurate, you can ask us to update it. You also have the right to withdraw consent for certain uses of your data—for instance, you can unsubscribe from marketing emails without affecting your account.
If you wish to close your elegantoto account permanently, we will delete your personal data within a reasonable timeframe, except where we are required by law to retain it (such as for anti-money-laundering compliance). To exercise any of these rights, contact our support team via the channels listed at the end of this policy.
Cookies and tracking
elegantoto uses cookies to enhance your experience. Essential cookies keep you logged in and secure your session. Preference cookies remember your language, theme, and account settings. Analytics cookies help us understand how you navigate our platform and which features are most useful. You can manage cookie settings in your browser, though disabling some cookies may affect elegantoto's functionality.
Contact elegantoto
If you have questions about our privacy practices or wish to exercise your data rights, reach out to our support team. We are committed to responding to all privacy inquiries promptly and fairly. Our multilingual support team can assist you in English and other languages.
Jurisdiction and updates
Our services on elegantoto are available only where local law permits. We comply with applicable data-protection laws in the jurisdictions where we operate. This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "last modified" date.
elegantoto is committed to protecting your privacy while delivering a transparent, user-focused entertainment experience. We encourage you to read our Terms and Conditions for complete details about your rights and our obligations. If you have further questions, our FAQ section may provide additional guidance.